OUR TERMS & CONDITIONS

Freedom Yoga and Retreats Limited

Booking Terms & Conditions

Last updated: April 2026

These Terms & Conditions apply to all bookings made with Freedom Yoga and Retreats Limited (“we”, “us”, “our”).
By booking a retreat with us, you agree to be bound by these Terms & Conditions.

RETREATS

1. About Us

Business name: Freedom Yoga and Retreats Limited
Registered address: 3 Ferry Road, Norwich, Norfolk NR1 1SW
Email: hello@freedomyogaandretreats.com
Company number: 10806567

We organise yoga retreats in the UK and abroad which include accommodation and additional travel services and are therefore classed as package travel under the Package Travel and Linked Travel Arrangements Regulations 2018 (“PTRs”). Where applicable, you benefit from the rights provided under those regulations.

2. The Package

Each retreat package includes the services stated on the retreat webpage and your booking confirmation, which may include:

• Accommodation

• Yoga classes and wellness activities

• Internal transfers during the retreat

• Meals as stated

• Other activities as expressly described

The package does not include:

• Flights or travel to and from the retreat destination

• Travel insurance

• Personal expenses

• Optional excursions or treatments not listed as included

Any service not explicitly listed as included forms no part of the package. 

This package does not include international flights, which must be arranged independently by you.

3. Booking & Contract

• A binding contract is formed when we issue written booking confirmation and receive the required deposit or full payment.

• The person making the booking (“lead name”) accepts these Terms on behalf of all participants.

• You must be 18 years or over to make a booking.

• It is your responsibility to ensure that all personal details provided are accurate.

4. Payment

• A non-refundable deposit is required at the time of booking.

• The balance must be paid by the date stated in your booking confirmation.

• Failure to pay the balance by the due date may result in cancellation of your booking and loss of the deposit.

• We incur significant costs from the moment of booking, including non-recoverable commitments to accommodation providers, venues, and other third-party suppliers. In many cases, these costs are non-refundable to us. As a result, where this is the case, payments made towards your booking are often non-refundable.

• Prices are quoted in GBP and include only what is expressly stated.

5. Travel Insurance (Essential)

Comprehensive travel insurance is a condition of booking and attending our retreats.

Your policy must include appropriate cover for:

• Yoga and physical activity

• Medical treatment and emergency repatriation

• Cancellation or curtailment

• Travel disruption and delays

For overseas retreats, your insurance should cover the destination and activities involved.
We strongly recommend insurance is taken out at the time of booking. We reserve the right to request proof of valid travel insurance prior to travel.

6. Changes by You

• Requests to change your booking must be made in writing.

• We will try to accommodate changes but cannot guarantee availability.

• An administration fee and any additional supplier costs may apply.

7. Cancellation by You

Cancellation must be made in writing. The following charges apply:

• More than 180 days before the retreat start date: deposit retained

• 180–91 days before the retreat start date: 50% of the total package price

• 90 days or less before the retreat start date or no-show: 100% of the total package price

These charges reflect the costs and commitments incurred in organizing your retreat, including payments made to third-party suppliers, which are often non-recoverable.

As retreat bookings are made well in advance, payments are generally non-refundable.

We strongly recommend comprehensive travel insurance to cover cancellation in the event of unforeseen circumstances.

8. Changes or Cancellation by Us

We may make changes to or cancel a retreat due to circumstances beyond our control, including (but not limited to):

• Insufficient participant numbers

• Venue or supplier issues

• Illness of instructors or key personnel

• Safety concerns

Where significant change is required, we will offer suitable alternatives, or where applicable, a refund in accordance with applicable regulations.

If we cancel the retreat, we will refund any payments you have made to us. We are not responsible for costs you incur independently (such as flights or insurance).

9. Unavoidable and Extraordinary Circumstances

In accordance with the Package Travel Regulations 2018, you may have certain rights to cancel where unavoidable and extraordinary circumstances significantly affect the retreat itself or travel to the destination.

In such cases, any refund will be limited to payments made to us for the retreat package only, taking into account costs already incurred and payments made to third-party suppliers, which are often non-recoverable.

We are not responsible for any external costs incurred, including flights, insurance, or related travel expenses.

As these situations are out of our control, comprehensive travel insurance remains essential to ensure full financial protection.

10. Your Rights Under Package Travel Regulations

As this booking is a package, you have statutory rights under the Package Travel Regulations 2018, including:

• Our responsibility for the proper performance of all travel services included in the package

• A right to a refund in certain circumstances

• Access to assistance if you experience difficulties during the retreat

Further information is available from UK Trading Standards.

11. Insolvency Protection

We provide financial protection for your package in accordance with the Package Travel Regulations 2018.

Details of our insolvency protection can be provided on request.

12. Health, Fitness & Participation

• Yoga and retreat activities are physical in nature.

• By booking, you confirm that you are physically and mentally fit to participate in retreat activities.

• You must disclose any relevant medical conditions, injuries, pregnancies, or mental health concerns prior to travel.

• Participation is at your own pace and risk.

• We reserve the right to refuse participation in any activity if we believe it is unsafe.

13. Responsibility & Assumption of Risk

Ro the fullest extent permitted by law, we are not liable for loss, damage, injury, or delays caused by circumstances beyond our control or by third-party providers.

Nothing in these Terms limits liability for death or personal injury caused by negligence or any liability that cannot be excluded under UK law.

14. Behaviour & Conduct

We expect respectful behavior towards instructors, staff, venues, and other guests.

We reserve the right to remove any participant whose behavior is disruptive, unsafe, or inappropriate, without refund.

15. Accommodation & Third Parties

• Accommodation is provided by third-party venues.

• While we select venues carefully, we are not responsible for the acts or omissions of venue owners or suppliers beyond our legal obligations.

• Any damage caused by you must be paid for by you directly.

16. Travel Abroad

For retreats outside the UK:

• You are responsible for ensuring you meet passport, visa, and entry requirements.

• You must comply with local laws and customs.

• We are not responsible for delays or disruptions caused by airlines, border authorities, or local conditions.

17. Assistance During the Retreat

If you experience difficulties during the retreat, we will provide appropriate assistance, including information on local health services and practical support where reasonably possible.

18. Photography & Marketing

Photographs or videos may be taken during the retreat for marketing purposes.
You consent unless you notify us in writing before the retreat.

19. Data Protection

Personal data is processed in accordance with UK GDPR.
Please refer to our Privacy Policy for full details.

20. Governing Law

These Terms are governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales.

21. Acceptance of Terms

By booking a retreat with Freedom Yoga and Retreats Limited, you confirm that you have read, understood, and agreed to these Terms & Conditions.

200HR YOGA TEACHER TRAINING

Student Agreement & Terms and Conditions

Welcome to the Freedom School of Yoga.

Our 200-Hour Yoga Teacher Training is an immersive professional training programme requiring a significant commitment from both our students and our teaching team.

When you enrol, we reserve a place specifically for you for the complete programme. Our programme capacity, teaching team, venue arrangements, administration, resources and financial planning are based upon the students who have committed to the training.

For this reason, enrolling should be regarded as a commitment to the complete training programme and the total course fee, rather than a commitment that can simply be cancelled from month to month.

At the same time, we recognise that life happens. These Terms & Conditions are intended to create a clear, fair and transparent agreement that protects both our students and Freedom School of Yoga.

Please read them carefully before enrolling.

By accepting a place on the Freedom School of Yoga 200-Hour Yoga Teacher Training, you agree to these Terms & Conditions.

1. YOUR TRAINING

Your individual booking or enrolment confirmation will specify:

• the training programme;

• the training dates;

• the location;

• the total course fee;

• any deposit or initial payment;

• your agreed payment schedule; and

• any additional requirements specific to your training.

These Terms & Conditions form part of your agreement with Freedom School of Yoga and apply alongside your individual booking confirmation.

2. YOUR COMMITMENT TO THE COMPLETE PROGRAMME

When you enrol on the Freedom School of Yoga 200-Hour Yoga Teacher Training, you are purchasing a place on the complete 200-Hour programme.

You are not purchasing individual weekends, months or modules separately.

When we accept your enrolment, a place is reserved specifically for you. Because numbers are limited, accepting your booking will mean that we are unable to offer that place to another student.

We also make financial and operational commitments based upon the number of students enrolled, including teaching, staffing, venues, administration, course materials and other programme costs.

Students should therefore enrol only where they genuinely intend and are able to commit to completing the programme.

3. TOTAL COURSE FEE & INSTALMENTS

The total price of the 200-Hour Yoga Teacher Training will be clearly communicated before you enrol.

Students may choose to:

• pay the total course fee in full; or

• use an instalment plan agreed with Freedom School of Yoga.

An instalment plan is solely a facility for spreading payment of the total course fee.

It does not convert the programme into a monthly membership, subscription or pay-as-you-go arrangement.

Each instalment does not purchase an individual month or training weekend.

The financial commitment made when enrolling is to the complete programme and its total course fee, subject to the cancellation and withdrawal provisions contained within this agreement and your statutory rights.

4. PAYMENT RESPONSIBILITIES

Where an instalment plan has been agreed, payments must be made on the agreed dates.

Students are responsible for ensuring sufficient funds and appropriate payment arrangements are in place.

If you anticipate difficulty making a payment, please contact us as soon as possible.

We would always prefer to have a conversation and explore whether a reasonable solution can be found rather than allow unpaid instalments to accumulate.

An alternative payment arrangement is only valid where it has been agreed by Freedom School of Yoga.

5. COOLING-OFF PERIOD

Where the training is purchased and booking confirmed you may have a statutory right under UK consumer law to cancel your contract within 14 days of entering into it.

Where you expressly ask us to begin providing services during the cooling-off period and subsequently exercise a statutory right to cancel, we may be entitled to charge for services properly supplied before cancellation.

Nothing in these Terms & Conditions removes or restricts your statutory consumer rights.

6. CANCELLATION BEFORE THE PROGRAMME BEGINS

Once any applicable statutory cooling-off period has expired, your enrolment should be regarded as a firm commitment to the programme.

If circumstances mean you wish to cancel before the training begins, you must notify Freedom School of Yoga in writing as soon as reasonably possible.

Cancellation does not automatically mean that all payments already made will be refunded or that no further amount can be payable.

Freedom School of Yoga will assess the financial consequences of the cancellation fairly and proportionately, taking into account matters including:

• administrative costs already incurred;

• teaching, venue, staffing and other commitments already made;

• resources or materials already provided;

• how close the cancellation is to the beginning of the programme;

• the financial loss caused by the cancellation;

• costs that we are reasonably able to avoid; and

• whether the vacated place can reasonably be filled by another paying student.

We will take reasonable steps to mitigate our losses where practicable.

Any cancellation amount will reflect our legitimate losses and will not be imposed as a financial penalty.

7. COMMITMENT ONCE TRAINING HAS BEGUN

Once the programme has commenced, students are expected to complete both the training and their agreed financial commitment.

A student’s decision to stop attending does not, by itself, cancel this agreement or automatically end their financial obligations.

In particular, the following would not ordinarily, by themselves, automatically release a student from their financial commitment:

• changing their mind about undertaking the training;

• deciding that yoga teacher training is no longer right for them;

• deciding to undertake another course or training;

• changes to ordinary work commitments;

• choosing not to attend;

• moving away where participation remains reasonably possible; or

• simply ceasing communication or payment.

Students should therefore enrol only if they intend to complete the programme and can reasonably commit to its total cost.

8. EARLY DEPARTURE FROM THE PROGRAMME

If you believe you need to leave the programme, you must contact Freedom School of Yoga in writing.

Simply ceasing attendance does not terminate your agreement.

Cancelling a standing order, Direct Debit or other payment instruction does not terminate your agreement.

Once written notification has been received, we will review the circumstances and confirm your financial position.

Any remaining financial liability will be calculated fairly and proportionately and may take into account:

• training and services already provided;

• course materials and resources supplied;

• teaching and administration already undertaken;

• staffing, venue and operational commitments made in reliance upon your enrolment;

• the stage of the programme at which you leave;

• the financial loss arising directly from your departure;

• costs we are reasonably able to avoid or save;

• whether your place can reasonably be filled; and

• any other relevant circumstances.

Where we are able to fill your place or otherwise reduce our loss, this will be taken into account.

Where a balance remains properly payable following this assessment, the student remains responsible for that amount.

Unless another arrangement is agreed in writing, any balance properly due may continue to be paid according to the existing instalment schedule.

The fact that you are no longer attending the training does not, by itself, mean that no further payment is due.

9. EXCEPTIONAL CIRCUMSTANCES

We recognise that genuinely exceptional circumstances can occur which are outside a student’s reasonable control.

These may include circumstances such as:

• serious illness;

• significant bereavement;

• substantial and unforeseen caring responsibilities;

• another serious and unforeseen event which makes continued participation genuinely impracticable.

If this happens, please speak to us as soon as reasonably possible.

Where appropriate, we may request reasonable information to enable us to understand the circumstances.

Our preferred approach will normally be to find a way for the student to complete the training rather than abandon it.

Depending upon circumstances and availability, this might include:

• temporarily pausing participation;

• completing missed elements later;

• transferring outstanding training to a future cohort;

• agreeing an alternative payment schedule; or

• another reasonable arrangement agreed with Freedom School of Yoga.

Transfers and deferments are subject to availability and cannot be guaranteed.

Exceptional circumstances do not automatically create an entitlement to a full refund or automatic cancellation of all outstanding payments.

Where completion or deferment is genuinely not reasonably possible, we will consider the student’s position individually and determine any financial liability fairly and in accordance with applicable consumer law.

10. NON-PAYMENT

Students paying by instalments are responsible for ensuring payments are made on the agreed dates.

Failure to attend training does not cancel the payment arrangement.

Cancelling a standing order, Direct Debit or other payment instruction does not cancel the training agreement.

Where an instalment is missed, we will contact the student and provide a reasonable opportunity to bring the account up to date or discuss the circumstances.

Where payments remain outstanding without an agreed alternative arrangement, Freedom School of Yoga reserves the right, where lawful and appropriate, to:

• suspend participation in the training;

• suspend access to future training or course materials;

• withhold final certification until sums properly due have been paid; and

• take reasonable steps to recover sums properly and lawfully due under this agreement.

11. ATTENDANCE

The 200-Hour Yoga Teacher Training is an experiential programme and active attendance is an important part of the learning.

Students are expected to attend all scheduled training wherever reasonably possible.

However, we recognise that life happens.

Illness, family circumstances and unexpected events can occasionally make attending every single weekend impossible.

For this reason, our programme includes a permitted absence of one complete scheduled training weekend.

12. ONE MISSED TRAINING WEEKEND

A student may miss one complete scheduled training weekend during the 200-Hour programme without that absence, in itself, preventing them from graduating with their intended 200-Hour certification.

This flexibility exists to accommodate the ordinary realities of life and should not be regarded as an additional optional weekend away from the programme.

Wherever possible, students should notify us in advance of an absence.

Students remain responsible for:

• keeping up with their learning;

• completing required reading or home study;

• completing coursework and assignments;

• completing practical and assessment requirements; and

• familiarising themselves with material missed during their absence.

Where appropriate, Freedom School of Yoga may provide guidance or resources to support this.

13. MORE THAN ONE MISSED WEEKEND

Where a student misses more than one complete training weekend, full 200-Hour certification can no longer be automatically guaranteed.

Freedom School of Yoga will review the student’s attendance, learning and overall completion individually.

Depending upon the circumstances and the number of hours missed, this may mean:

• additional catch-up training is required;

• missed training is completed with a future cohort where available;

• additional one-to-one teaching or assessment is required;

• certification is delayed until the required learning has been completed; or

• certification is issued reflecting the training hours satisfactorily completed rather than the full 200-Hour programme.

Where additional individual tuition, assessment or training is required, an additional reasonable fee may apply. This will be explained and agreed beforehand.

Missing training does not normally entitle the student to a refund or reduction in the total programme fee.

14. CERTIFICATION

Payment of the course fee does not, by itself, guarantee certification.

To receive the Freedom School of Yoga 200-Hour certificate, students must satisfactorily complete the programme requirements.

These may include:

• satisfactory attendance;

• required training and learning hours, subject to the permitted absence described above;

• coursework;

• practical teaching;

• observations;

• assessments;

• home study and practice requirements; and

• any other requirements communicated as part of the programme.

Subject to satisfactory completion of all other course requirements, one missed training weekend will not, by itself, prevent graduation with the intended 200-Hour certification.

Where more than one weekend has been missed, the provisions in Section 13 will apply.

All sums properly due under the training agreement must normally be paid before final certification is issued.

15. STUDENT CONDUCT

Freedom School of Yoga aims to provide a learning environment that is welcoming, inclusive, respectful and safe.

Students are expected to behave respectfully towards:

• fellow students;

• tutors;

• visiting teachers;

• staff; and

• venue staff.

Behaviour that seriously disrupts the training, threatens safety or wellbeing, involves harassment or discrimination, or fundamentally undermines the learning environment may result in formal action.

In serious circumstances, a student may be required to leave the programme.

Any financial consequences of termination by Freedom School of Yoga will be considered fairly, proportionately and in accordance with applicable law.

16. HEALTH, WELLBEING & PERSONAL RESPONSIBILITY

The programme may include physical yoga practice, meditation, breathwork, philosophy, group discussion, reflection and other experiential practices.

Students are responsible for informing tutors of relevant injuries, pregnancy, health considerations or other circumstances that may affect safe participation.

Students are expected to work within their own capabilities and seek appropriate professional or medical advice where necessary.

Freedom School of Yoga training is educational and is not a substitute for individual medical, psychological or other healthcare.

17. COURSE CONTENT, TEACHERS & TIMETABLES

We will make every reasonable effort to deliver the programme as advertised.

Occasionally reasonable changes may be necessary to:

• teaching staff;

• visiting teachers;

• session times;

• programme order;

• course content;

• venues; or

• delivery arrangements.

We will endeavour to ensure that any changes do not materially reduce the overall substance or quality of the programme.

18. CANCELLATION OR SIGNIFICANT CHANGES BY FREEDOM SCHOOL OF YOGA

In the unlikely event that Freedom School of Yoga has to cancel all or part of the programme, we will seek to provide an appropriate alternative wherever reasonably possible.

This may include:

• replacement dates;

• alternative teaching arrangements; or

• transfer of relevant training to another appropriate date or cohort.

Where Freedom School of Yoga cancels training that we cannot reasonably provide or replace, students will not be required to pay for services that will not be supplied, and an appropriate refund will be made for relevant amounts already paid.

Nothing in this section affects your statutory rights.

19. COURSE MATERIALS & INTELLECTUAL PROPERTY

Training manuals, presentations, recordings, handouts, teaching resources and other course materials supplied by Freedom School of Yoga remain our intellectual property or that of the relevant creator.

They are provided for the student’s personal learning and professional development.

Unless permission has been given, course materials must not be:

• copied or sold;

• commercially reproduced;

• publicly uploaded;

• substantially reproduced as part of another training programme; or

• represented as the student’s own original training materials.

Students may, of course, integrate their learning into their own yoga teaching and professional practice.

20. PHOTOGRAPHY & RECORDING

Photographs or recordings may occasionally be taken during training.

This material is intended for marketing and promotional use, please inform us if you are NOT accepting of this. 

Students must respect the privacy of others and should not record or publicly share another student’s personal contributions without appropriate permission.

21. CONFIDENTIALITY & COMMUNITY

Teacher training can involve personal discussion and reflection.

Students are expected to respect the privacy of their fellow trainees.

Personal experiences shared within the training environment should not be shared outside the group in a way that identifies another student without their permission.

22. COMPLAINTS

If something is not working for you, we would like the opportunity to address it.

Please raise concerns initially with your lead trainer or contact Freedom School of Yoga directly.

We will aim to consider concerns fairly, respectfully and within a reasonable timeframe.

Making a complaint does not affect your statutory rights.

23. OUR LIABILITY & YOUR STATUTORY RIGHTS

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Nothing in this agreement removes or restricts rights you have under applicable UK consumer law.

24. GOVERNING LAW

These Terms & Conditions are governed by the laws of England and Wales.

Students retain any rights available to them under applicable consumer legislation concerning where proceedings may be brought.

IMPORTANT STUDENT DECLARATION

Please read this section particularly carefully before enrolling.

I understand that I am enrolling on the complete Freedom School of Yoga 200-Hour Yoga Teacher Training programme.

I understand that the total course fee is the price of the complete programme.

I understand that if I choose to pay by instalments, the instalments are a facility for spreading payment of the total course fee and are not payments for individual months or training weekends.

I understand that the training is not a monthly subscription or pay-as-you-go arrangement.

I understand that deciding to stop attending does not automatically cancel my financial obligations.

I understand that cancelling my standing order, Direct Debit or other payment arrangement does not itself cancel my agreement with Freedom School of Yoga.

If circumstances require me to leave the programme, I understand that I must notify Freedom School of Yoga in writing and that any amount remaining properly payable will be determined in accordance with these Terms & Conditions and applicable consumer law.

I understand that exceptional circumstances will be considered individually but do not automatically create an entitlement to a refund or cancellation of all outstanding payments.

I understand that I may miss one complete training weekend, subject to completing the programme’s other requirements, without this absence by itself preventing me from graduating with my intended 200-Hour certification.

I understand that if I miss more than one complete training weekend, full 200-Hour certification cannot be guaranteed and additional training, delayed certification or certification reflecting the hours satisfactorily completed may be required.

100hr YOGA TEACHER TRAINING

Welcome to the Freedom School of Yoga.

Our 100-Hour Yoga Training is a complete professional development programme requiring a meaningful commitment from both our students and our teaching team.

When you enrol, we reserve a place specifically for you for the complete programme. Our teaching, CPD workshops, venues, administration, resources and financial planning are organised around the students who have committed to participate.

For this reason, enrolling should be regarded as a commitment to the complete training programme and total course fee, rather than a commitment that can simply be cancelled from month to month.

At the same time, we recognise that life happens. These Terms & Conditions are intended to create a clear, fair and transparent agreement which protects both our students and Freedom School of Yoga.

Please read them carefully before enrolling.

1. YOUR TRAINING

Your booking confirmation will specify:

● your training programme;

● training dates and CPD workshop dates;

● location;

● total course fee;

● any deposit or initial payment;

● your agreed payment schedule; and

● any additional requirements specific to your training.

These Terms & Conditions form part of your agreement with Freedom School of Yoga.

2. COMMITMENT TO THE COMPLETE PROGRAMME

When you enrol on the Freedom School of Yoga 100-Hour Training, you are purchasing a place on the complete 100-Hour programme.

You are not purchasing individual workshops, CPD days, modules or months separately.

When we accept your enrolment, a place is reserved specifically for you. Programme capacity is limited, and accepting your place may prevent us from offering it to another student.

We also make financial and operational commitments based upon confirmed enrolments.

Students should therefore enrol only where they genuinely intend and are reasonably able to complete the programme.

3. TOTAL COURSE FEE & INSTALMENTS

The total programme fee will be clearly communicated before enrolment.

Students may:

● pay in full; or

● use an agreed instalment plan.

An instalment plan is solely a facility for spreading payment of the total programme fee.

It does not turn the programme into a monthly subscription, membership or pay-as-you-go arrangement.

Individual instalments do not purchase individual CPD days, workshops, modules or months.

Your financial commitment is to the complete programme and total course fee, subject to the cancellation and withdrawal provisions in this agreement and your statutory rights.

4. PAYMENT RESPONSIBILITIES

Payments must be made on the agreed dates.

If you anticipate difficulty making a payment, please contact us as soon as possible.

We would always prefer to discuss circumstances and explore whether a reasonable solution can be found rather than allow unpaid instalments to accumulate.

Any alternative payment arrangement must be agreed by Freedom School of Yoga.

5. COOLING-OFF PERIOD

Where applicable under UK consumer law, students entering into the agreement online, by telephone or otherwise at a distance may have a statutory 14-day cooling-off period.

Where services begin at your request during this period, we may be entitled to charge for services properly supplied before a statutory cancellation.

Nothing in these Terms & Conditions affects your statutory rights.

6. CANCELLATION BEFORE TRAINING BEGINS

Once any applicable statutory cooling-off period has expired, enrolment should be regarded as a firm commitment.

If you wish to cancel before training begins, you must notify Freedom School of Yoga in writing as soon as reasonably possible.

Cancellation does not automatically create an entitlement to repayment of everything already paid or mean that no further amount can be payable.

We will assess the financial consequences fairly and proportionately, considering matters including:

● administration already undertaken;

● teaching, venue and staffing commitments;

● resources already supplied;

● proximity to the programme start;

● financial loss caused by cancellation;

● costs we can reasonably avoid; and

● whether we can reasonably fill the place.

We will take reasonable steps to mitigate our loss.

Any amount charged will reflect legitimate loss rather than being imposed as a penalty.

7. COMMITMENT ONCE TRAINING HAS BEGUN

Once training has commenced, students are expected to complete the programme and their agreed financial commitment.

A decision to stop attending does not, by itself, cancel the agreement or automatically end financial obligations.

A change of mind, ordinary changes in work commitments, choosing another course, deciding the programme is no longer right for you, or simply ceasing attendance would not ordinarily, by themselves, automatically release you from your financial commitment.

8. EARLY DEPARTURE

Students wishing to leave must contact Freedom School of Yoga in writing.

Stopping attendance does not terminate this agreement.

Cancelling a standing order, Direct Debit or payment instruction does not terminate this agreement.

Following written notification, we will assess any remaining financial liability fairly and proportionately.

This may take account of:

● training already provided;

● resources supplied;

● teaching and administration undertaken;

● staffing, venue and other commitments made;

● the point at which the student leaves;

● financial loss arising from departure;

● costs we are reasonably able to avoid;

● whether the place can reasonably be filled; and

● other relevant circumstances.

Where our loss can reasonably be reduced, this will be taken into account.

Where a balance remains properly payable, the student remains responsible for that amount.

Unless otherwise agreed in writing, payments may continue according to the existing instalment schedule.

No longer attending does not, by itself, mean that no further payment is due.

9. EXCEPTIONAL CIRCUMSTANCES

We recognise that serious and unforeseen circumstances sometimes make continued participation genuinely impracticable.

These may include serious illness, significant bereavement, substantial unforeseen caring responsibilities or other exceptional circumstances outside the student’s reasonable control.

Students should contact us as soon as reasonably possible.

Where appropriate, we may ask for reasonable information about the circumstances.

Our preferred approach will normally be to help the student complete rather than abandon their training.

Possible arrangements may include:

● temporarily pausing participation;

● attending missed training later;

● transferring appropriate elements to a future programme;

● agreeing an alternative payment arrangement; or

● another reasonable solution.

Transfers and deferments are subject to availability.

Exceptional circumstances do not automatically create an entitlement to a refund or cancellation of all outstanding payments.

10. NON-PAYMENT

Students remain responsible for payments on the agreed dates.

Failure to attend does not cancel the payment arrangement.

Cancelling a standing order, Direct Debit or other payment instruction does not cancel this agreement.

Where payments remain outstanding without an agreed alternative arrangement, Freedom School of Yoga may, where lawful and appropriate:

● suspend participation;

● suspend access to future training or materials;

● withhold certification until sums properly due have been paid; and

● take reasonable steps to recover sums properly and lawfully due.

11. ATTENDANCE & PERMITTED ABSENCE

Students are expected to attend all scheduled training and CPD days wherever reasonably possible.

However, we recognise that life happens.

A student may miss one scheduled training weekend, or the equivalent permitted absence within the programme, without that absence, in itself, preventing them from graduating with their intended 100-Hour certification.

This allowance exists to accommodate genuine life circumstances and should not be viewed as optional time away from the training.

Students remain responsible for keeping up with their learning and completing all other programme requirements.

12. ABSENCE BEYOND THE PERMITTED AMOUNT

Where a student misses training beyond the permitted absence, full 100-Hour certification cannot automatically be guaranteed.

Freedom School of Yoga will review the student’s attendance and completion individually.

This may mean:

● catch-up work or training is required;

● missed teaching is completed later;

● training is completed with a future cohort where available;

● additional individual teaching or assessment is required;

● certification is delayed; or

● certification reflects the hours satisfactorily completed rather than the full 100 hours.

Additional individual tuition or assessment may carry a reasonable additional fee, which will be discussed beforehand.

Missing training does not normally entitle a student to a reduction in or refund of the overall programme fee.

13. MISSED CPD WORKSHOP DAYS

Where you are unable to attend, you should contact Freedom School of Yoga on the morning of the workshop to remind us that you require the teaching to be recorded.

This reminder is important because CPD workshops are primarily designed as live, in-person teaching experiences and are not automatically recorded.

Where reasonably possible and appropriate, we will record the teaching element of the workshop and provide you with private access to the recording afterwards, via Zoom or another suitable online method.

Students are responsible for contacting us on the morning of the workshop where a recording is required.

If we have not received this reminder, we cannot guarantee that a recording will be made.

14. LIMITATIONS OF CPD RECORDINGS

Our CPD workshops may include:

● live discussion;

● practical work;

● personal reflection;

● partner or group exercises;

● confidential contributions from students; and

● experiential learning that cannot meaningfully be captured on video.

For this reason, we cannot guarantee that every part of a CPD day will be recorded.

Recording may be paused or particular content excluded where this is appropriate to protect student privacy, confidentiality or the integrity of the training.

While we will make reasonable efforts to record requested teaching, recordings are also subject to practical and technical limitations.

A recording should therefore be regarded as a learning support rather than an exact substitute for attending the live workshop.

15. FREE RETURN TO A MISSED CPD WORKSHOP

Where a student misses a CPD workshop that formed part of their 100-Hour programme, they may also attend the same workshop on one future occasion without an additional workshop fee, if Freedom School of Yoga offers that workshop again.

This is subject to:

● the workshop being offered again;

● sufficient places being available;

● the student contacting us and booking in advance; and

● any reasonable changes that may have been made to the programme or workshop.

We cannot guarantee that every workshop will run the following year or on a particular date.

The free return opportunity is intended to enable students to experience in person teaching that they were unable to attend during their original programme.

16. CERTIFICATION

Payment of the programme fee does not, by itself, guarantee certification.

Students must satisfactorily complete the requirements of the 100-Hour programme.

These may include:

● satisfactory attendance;

● required learning and training hours, subject to the permitted absence;

● CPD requirements;

● practical participation;

● home study or practice; and

● other requirements communicated as part of the programme.

Subject to satisfactory completion of all other requirements, one permitted absence will not, by itself, prevent graduation with the intended 100-Hour certification.

Where additional training has been missed, Freedom School of Yoga may require additional completion, delay certification or issue certification reflecting the hours satisfactorily completed.

All sums properly due must normally be paid before final certification is issued.

17. STUDENT CONDUCT

Freedom School of Yoga aims to create a welcoming, inclusive, respectful and safe training environment.

Students are expected to behave respectfully towards fellow students, tutors, visiting teachers, staff and venue staff.

Serious disruptive, unsafe, discriminatory or inappropriate behaviour may result in formal action and, in serious circumstances, removal from the programme.

Any financial consequences will be determined fairly and in accordance with applicable law.

18. HEALTH, WELLBEING & PERSONAL RESPONSIBILITY

Training may involve yoga practice, meditation, breathwork, discussion, reflection and other experiential practices.

Students are responsible for informing tutors of relevant injuries, pregnancy, health considerations or circumstances affecting safe participation.

Students should work within their own capabilities and seek appropriate professional advice where necessary.

The training is educational and is not a substitute for individual medical, psychological or other healthcare.

19. COURSE CONTENT, TEACHERS & TIMETABLES

We will make every reasonable effort to deliver the programme as advertised.

Reasonable changes may occasionally be necessary to teaching staff, visiting teachers, dates or times, programme order, content, venues or delivery arrangements.

We will endeavour to ensure that changes do not materially reduce the substance or quality of the programme.

20. CANCELLATION BY FREEDOM SCHOOL OF YOGA

If Freedom School of Yoga has to cancel training, we will seek to offer an appropriate alternative wherever reasonably possible.

This might include replacement dates, alternative teaching arrangements or transfer to another appropriate session.

Where we cancel training that cannot reasonably be supplied or replaced, students will not be required to pay for services that will not be provided and an appropriate refund will be made for relevant sums already paid.

Nothing in this section affects statutory rights.

21. COURSE MATERIALS, RECORDINGS & INTELLECTUAL PROPERTY

Training manuals, presentations, CPD recordings, handouts, teaching resources and other course materials remain our intellectual property or that of the relevant creator.

They are supplied for the enrolled student’s personal learning and professional development.

Recordings supplied following a missed CPD day are for the enrolled student’s personal use.

They must not be:

● forwarded to another person;

● uploaded online;

● publicly shared;

● commercially reproduced;

● sold; or

● substantially incorporated into another training programme without permission.

Students may integrate their learning into their own professional yoga teaching.

22. PHOTOGRAPHY & RECORDING

Photographs or recordings may occasionally be taken during training.

They are intended for promotional or marketing use, so please let us know if this is NOT acceptable for you.

Students must respect other students’ privacy and should not record or publicly share personal contributions without appropriate permission.

23. CONFIDENTIALITY & COMMUNITY

Training may involve personal discussion and reflection.

Students are expected to respect the privacy of fellow trainees.

Personal experiences shared within the group should not be shared externally in a way that identifies another student without permission.

24. COMPLAINTS

If something is not working for you, we would like the opportunity to address it.

Please raise concerns with your lead trainer or Freedom School of Yoga.

We will aim to respond fairly, respectfully and within a reasonable timeframe.

Making a complaint does not affect your statutory rights.

25. LIABILITY & STATUTORY RIGHTS

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Nothing in this agreement removes or restricts your statutory consumer rights.

26. GOVERNING LAW

These Terms & Conditions are governed by the laws of England and Wales.

Students retain applicable consumer rights regarding where proceedings may be brought.

IMPORTANT STUDENT DECLARATION

Please read this section particularly carefully before enrolling.

I understand that I am purchasing a place on the complete Freedom School of Yoga 100-Hour Training programme.

I understand that the total course fee relates to the complete programme.

I understand that paying by instalments is simply a facility for spreading the total cost and that the programme is not a monthly subscription or pay-as-you-go arrangement.

I understand that individual instalments do not purchase individual workshops, CPD days or months.

I understand that deciding to stop attending does not automatically cancel my financial obligations.

I understand that cancelling a standing order, Direct Debit or other payment instruction does not itself cancel this agreement.

If circumstances require me to leave, I understand that I must notify Freedom School of Yoga in writing and that any amount properly remaining payable will be determined under these Terms & Conditions and applicable consumer law.

I understand that exceptional circumstances will be considered individually but do not automatically create an entitlement to a refund or cancellation of all outstanding payments.

I understand the programme’s permitted absence arrangements and that training missed beyond the permitted amount may affect my eligibility for full 100-Hour certification.

I understand that if I am unable to attend a CPD workshop and require a recording, I am responsible for contacting Freedom School of Yoga on the morning of the workshop to remind the School to record the teaching.

I understand that recording cannot be guaranteed in every circumstance and that confidential, experiential or otherwise unsuitable parts of a workshop may not be recorded.

I understand that if I miss a CPD workshop included within my programme, I may attend the same workshop once in the future without an additional workshop fee, if Freedom School of Yoga offers it again and subject to availability.

OUR PRIVACY POLICY